Pause or resume web service
Control the web assistant’s manual pause in Assistant.
Who this is for
Administrator; web-channel assistant. Manages the widget and hosted link for that same assistant.
Before you start
Select an assistant you own on the relevant channel; permissions and capacity must remain valid.
Steps
- Select the web assistant and open the Assistant header.
- Use Pause or Resume according to its state.
- Wait for confirmation and check the effective status.
Result
Control the web assistant’s manual pause in Assistant.
Limits and conditions
Resuming only removes the manual pause; it does not override permissions, debt, capacity or other blockers, or restart allowances.
If you cannot continue
Check the reported status and blockers; refresh uncertain results before repeating an operation.