Choose a channel and create an assistant
Create a web assistant in the selected Team. WhatsApp shows “Soon” and its creation is disabled.
Who this is for
Account administrator; Teams and web or WhatsApp assistants. Each assistant belongs to one Team and has exactly one channel.
Before you start
A confirmed creator account and a current administrative session.
Steps
- Open the assistant selector and check the destination Team.
- On Home without assistants, select Create my web assistant to go directly to its editor. From the general selector, select Create assistant, then Create web assistant.
- Follow Create a web assistant.
Result
An owned assistant is created in the selected Team.
Limits and conditions
Each assistant has one channel that cannot be changed. WhatsApp is disabled; “Soon” does not promise an availability date. The widget and hosted link belong to the same web assistant. Creating Teams does not multiply account allowances; archived assistants also count.
If you cannot continue
Refresh the view and check the server message. If the operation is unconfirmed, check its status before retrying.