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Reset a forgotten password

Recover access through your registered mailbox.

Who this is for

Account administrator; access and preferences shared by account assistants.

If you created your account with Google, this flow also sets your first Loomca password for sensitive operations. Google sign-in remains available afterwards.

Before you start

Access to the registered mailbox.

Steps

  1. Open Forgot password and enter your email.
  2. If you receive the message, open its link and set a new password.
  3. Return to normal sign in.

Result

The password is reset and all previous sessions and links are revoked.

Limits and conditions

The public response does not reveal whether an account exists. Exceptional recovery without mailbox access is unavailable.

If you cannot continue

Refresh the view and check the server message. If the operation is unconfirmed, check its status before retrying.

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